Returns & Refunds Policy
At ClassicFootballKits.com, your satisfaction is our priority. If you’re not completely happy with your purchase, our returns and refunds policy ensures a smooth and hassle-free experience.
Returns Policy
Eligibility for Returns
- Items must be returned within 14 days of delivery.
- Products must be unworn, unwashed, and in their original condition with all tags attached.
- Items that show signs of wear, washing, or damage may not be eligible for a refund or exchange.
Non-Returnable Items
- Customised or personalised items.
- Sale items marked as "Final Sale" or "On Sale".
How to Initiate a Return
- Contact our team at support@classicfootballkits.com with your order number and reason for the return.
- You will receive instructions on how to return your item(s).
- Customers are responsible for return shipping costs unless the item is faulty or incorrect.
Refunds Policy
Processing Refunds
- Once we receive and inspect your return, we will notify you via email.
- Approved refunds will be issued to your original payment method within 10 business days.
Partial Refunds
- Items returned in a condition that does not meet our requirements (e.g., missing tags or minor wear) may be eligible for a partial refund.
Refunds for Faulty or Incorrect Items
- If you receive a faulty or incorrect item, please contact us immediately at support@classicfootballkits.com.
- Subject to our terms above, we will offer full or partial refunds at our discretion.
Exchanges
- Exchanges are subject to stock availability.
- To request an exchange, contact us at support@classicfootballkits.com and specify the item you would like in return.
- Additional shipping costs may apply for exchanged items.
Return Shipping Instructions
- Package the item securely, including the original packaging where possible.
- Include a note with your order number and reason for return.
- Use a tracked courier service to ship the item to the return address provided by our customer service team.
Need Assistance?
If you have any questions or concerns about your return or refund, please reach out to us at support@classicfootballkits.com. We're here to help!