Frequently Asked Questions
What payment methods do you accept?
We accept major credit cards, PayPal, Apple Pay and American Express olease see the bottom of our home page here for all of the accepted cards.
What are your shipping options and delivery times?
We offer standard and express shipping. Delivery times vary by location:
- Express Shipping: 2-3 business days
- Standard Shipping: 3-5 business days
How can I track my order?
After your order is dispatched, you'll receive a tracking number via email. Use this number on the courier’s website to monitor your shipment.
What is your return policy?
You can return items within 14 days of receipt for a full refund or exchange, provided they are in original condition with tags attached.
How do I initiate a return or exchange?
Contact our customer service team with your order number and reason for return. They'll provide instructions for returning the item.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times vary by destination.
How can I contact customer service?
Email us at support@classicfootballkits.com.
Do you offer gift cards?
Yes, we offer digital gift cards.
What sizes do your shirts come in?
Our shirts come in a variety of sizes. Please refer to the size guide on each product page to find your perfect fit. Please check out our sizing chart here.
Do you restock sold-out items?
Some items may be restocked, especially popular styles. Sign up at the bottom of the page for notifications on the product page to be informed when an item is back in stock.
Do you offer discounts or promotions?
We regularly run sales and special promotions. Subscribe to our newsletter or follow us on social media for updates.
Do you offer bulk ordering options?
Yes we can accomodate bulk ordering please contact us here.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, contact our customer service team within 2 days of delivery to arrange a replacement or refund.
Do you offer memberships or loyalty programs?
We are working on launching a loyalty program soon! Stay tuned for updates.
Can I request a specific shirt or team?
If you’re looking for a specific shirt or team not listed, contact us here to enquire.
For any further questions, please reach out to our team at support@classicfootballkits.com.